FAQ

Please leave an email to picok@preun.in

After submit, our concern team will contact.

Thanks.

Sorry for the inconvenience.
Please send your claim to cs@preun.in for Contact us along with pictures of the damaged products and your email id so we can do the needful.

But we can only accept factory manufacturing issue.
Customer mishandling issue is not accepted.

Thank you.  

You can track the packet by the link you received from email and SMS.

or

You can check here with your order number or tracking number https://www.picok.in/pages/track-picok

Delivery takes 2-7days by cities.

Dispatching from Gurugram, Haryana.

1-2days to Delhi, Gurugram, Noida after dispatch.

3-5days to Mumbai, Bangalore, Chennai, Kolkata, Pune etc metro cities after dispatch.

5-7days to other cities after dispatch.

So sorry but delivery is all done by courier company so we don't have each courier guy's number.
You please contact to concern courier company.

Detail is here

- DHL EXPRESS: HTTP://WWW.DHL.COM/EN/EXPRESS/TRACKING.HTML

- DELHIVERY : HTTPS://WWW.DELHIVERY.COM CUSTOMER SUPPORT
- CONTACT NUMBER: 0124 671 9500 / EMAIL: CONTACT@DELHIVERY.COM

- ECOM EXPRESS : HTTPS://ECOMEXPRESS.IN CUSTOMER SUPPORT
- CONTACT NUMBER: 011-30212000 / 66598800 / CUSTOMERCARE@ECOMEXPRESS.IN

- DTDC: HTTP://WWW.DTDC.IN/ CUSTOMER SUPPORT
– CUSTOMERSUPPORT@DTDC.COM